Meet Nakisa’s Experts
We bring together the brightest minds from diverse backgrounds to provide innovative software and top-notch experiences. Meet the faces behind the technology!
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Bruce Conway
Solution Engineering – Finance
Bruce Conway
Bruce Conway is a Chartered Professional Accountant (CPA) with over 25 years of experience managing lease portfolios for Fortune 1000 companies. He has been a key contributor to the development of innovative SaaS solutions used by lessees worldwide and has successfully overseen large-scale global lease portfolios. Before his tenure in enterprise lease management and leasing software, Bruce held senior controllership roles and built a distinguished career at leading firms, including KPMG, PwC, and CIBC. His expertise and dedication have made him a trusted leader in the leasing industry.
Ashwath Muralidharan
Business Development & Strategy
Ashwath Muralidharan
Ashwath is a Real Estate Technologist with over 10 years of experience in the Commercial Real Estate and Smart Buildings SaaS space. Currently, he oversees Business Development and Strategy for Nakisa’s Integrated Workplace Management (IWMS) products, with a particular emphasis on Real Estate Portfolio Management. Before joining Nakisa, he dedicated over 6 years to Ernst & Young, where he spearheaded substantial technology transformation projects for real estate, finance, and facilities functions at Fortune 1000 companies. His expertise lies in technology strategy, high-value implementations, process design, and change management. Additionally, he holds certification as a Product Manager and has played a key role in developing two innovative enterprise SaaS applications from the ground up. He is also an investor and GTM partner for multiple software startups globally.
Hamish McConnochie
Value Advisory
Hamish McConnochie
Value Advisory
Hamish brings over 10 years of international experience in organizational design and transformation, spanning APEC, Europe, and North America. Beginning his career as a public sector consultant, he transitioned into organizational design consulting and later joined TD Bank, where he contributed to its New Evolution of Work agile transformation program. As a Value Advisory Manager at Nakisa, Hamish sits at the intersection of product, business development and customer success, working cross-functionality to bring insights to improve software offering and customer outcomes. He holds a Bachelor of Arts and a Bachelor of Commerce from Victoria University of Wellington and serves as a Board Member of the Organization Design Forum, reflecting his dedication to advancing the field.
Sherif Luka
Product Management – HR
Sherif Luka
Sherif Luka is a seasoned HCM expert with over 20 years of experience. At Nakisa, he has collaborated with global industry leaders, earning recognition as a trusted customer advocate, strategic advisor, and visionary Solution Architect. Sherif holds a bachelor’s and a master’s degree in computer science from McGill University.
Sabrina Dalessandro
Value Engineering – Accounting
Sabrina Dalessandro
Sabrina is a dedicated Chartered Professional Accountant (CPA) with extensive expertise in lease accounting and financial transformation. With a strong background in assurance gained during her tenure at PwC, Sabrina has honed her expertise in financial reporting, auditing standards, and risk management across various industries. This experience sharpened her analytical skills, enabling her to effectively address the complex challenges organizations face in managing their financial operations. Passionate about operational excellence, Sabrina works closely with clients to implement tailored solutions that enhance efficiency, improve compliance, and ultimately drive business success.
Catalina Fulger
Support Services
Catalina Fulger
With over 20 years of expertise in accounting, including IFRS 16 compliance and SAP systems, Catalina brings a unique blend of technical knowledge and hands-on experience as a former user of accounting solutions. This deep understanding of client challenges has established her as a trusted advisor. Catalina transitioned from Solution Engineer to Support Services, where she now leads the global support team for all Nakisa products. She has driven impactful initiatives like the Office Hour program, a cornerstone now led by fellow Solution Engineering members. As a frequent speaker at User Group sessions, Catalina is passionate about sharing insights and empowering clients to maximize the value of their Nakisa solutions. She holds a Bachelor of Science in Finance and is an ACCA Affiliate.
Ruchika Mogha
Solution Engineering – Finance
Ruchika Mogha
Ruchika is a Chartered Professional Accountant (CPA) with over 15 years of experience in accounting firms and large enterprises. At Nakisa, she leverages her expertise to guide customers on their journey with Nakisa solutions. Passionate about building strong customer relationships, Ruchika is committed to ensuring clients maximize the value and optimal utilization of our solutions.
Thanh Nguyen
Customer Implementation & Onboarding
Thanh Nguyen
Thanh is an accomplished HR technology professional with over 20 years of experience working with global organizations such as OPG, OpenText, CP Rail, Coca-Cola Femsa, Standard Bank, and Navistar. She leads HR solution implementations for both on-premises and SaaS platforms, delivering expertise to clients and the Nakisa team alike. Thanh actively collaborates with Product and R&D teams, focusing on integrating API connectors for SAP SuccessFactors and Workday. Renowned for her customer-centric approach, she excels at building strong, long-term relationships while driving impactful results.
Shivani Tamhane
Customer Implementation & Onboarding
Shivani Tamhane
Shivani is a seasoned expert with over 10 years of experience in delivering complex S/4 HANA implementations, specializing in end-to-end Finance and Supply Chain transformations for global customers. As a key member of the Professional Services team, she has successfully integrated Nakisa Lease Accounting solutions with S/4 HANA for numerous Fortune 1000 clients, including ConocoPhillips, Chevron Phillips Chem, Nestle, Bridgestone, and The Volvo Group. Shivani holds a master’s degree in management information systems from the State University of New York at Buffalo, specializing in ERP systems.
Sandeep Manda
Customer Implementation & Onboarding
Sandeep Manda
Sandeep is a seasoned IT professional with over a decade of experience in delivering enterprise solutions, specializing in SaaS transformations. He currently leads the Professional Services team at Nakisa, where he has successfully guided global organizations through complex implementations and strategic transitions. With extensive expertise in transitioning on-premises clients to cloud-native Nakisa Lease Accounting (NLA) SaaS and next-generation versions, Sandeep is passionate about customer success. He drives innovative strategies to deliver exceptional value and outcomes for Nakisa’s diverse client base.
Zeina Dabbagh
Product Management – Finance
Zeina Dabbagh
Zeina is a seasoned professional with over 15 years of experience in the Finance Technology space. Her career spans corporate accounting in large public enterprises, software product management, and technology advisory at Deloitte. A Chartered Professional Accountant (CPA) and Certified IT Professional (CITP), Zeina brings a unique blend of financial expertise and technical insight to her work at Nakisa as a Director of Product.
Sebastiaan Bos
Product Management – HR
Sebastiaan Bos
Sebastiaan is a seasoned expert in organizational health, design, and people analytics, with over 25 years of experience collaborating with global clients to address complex HR challenges. At Nakisa, he has been instrumental in shaping the HR product line, seamlessly aligning advanced technology with evolving HR strategies. A driving force behind the transition from on-premises to SaaS, Sebastiaan has spearheaded innovations in cloud-native technologies and developed API connectors for industry-leading platforms like SAP and Workday, ensuring robust and scalable solutions for enterprise clients.
Ruchi Bahadur
Product Management - IWMS
Ruchi Bahadur
Ruchi Bahadur is a seasoned product management leader with over 20 years of experience in cloud SaaS products. At Nakisa, she leads the product strategy and development for the IWMS (Integrated Workplace Management System) Product Portfolio, focusing on driving innovation and delivering solutions that meet the evolving needs of global enterprises. Before joining Nakisa, she was Director of Product Management at Tempo Software, where she brought to market SaaS solutions with AI in the Strategic Portfolio Management (SPM) line of business. With a background spanning software engineering, business analysis, and product management, Ruchi has extensive experience consulting and implementing ERP solutions, particularly in Professional Services Automation (PSA). Ruchi is also dedicated to sharing knowledge and fostering community growth. She co-leads the Women in Product Montreal Chapter, organizes events, and is an active member of the Product Tank community, where she frequently presents and shares her insights.
Navjot Tathgur
Product Management – HR
Navjot Tathgur
Product Management – HR
Nav brings over 15 years of experience in the HR technology space and has worked with numerous global organizations to implement HR solutions and industry best practices. Prior to joining Nakisa, she spent several years at BlackBerry, focusing on the SAP HCM space. Now, after 10 years at Nakisa, Nav is deeply passionate about her customers and is committed to ensuring that Nakisa builds the right products to meet their needs.
Zark Ahmed
Customer Implementation & Onboarding
Zark Ahmed
With over 7 years of experience at Nakisa, Zark has consistently demonstrated expertise in delivering advanced finance and real estate solutions. His dedication to client success and unwavering commitment to excellence have earned him the trust of some of the world’s largest companies, helping them streamline their critical business operations. Known for his collaborative approach and problem-solving abilities, Zark has played a key role in ensuring customer satisfaction and driving impactful outcomes. He earned a Bachelor of Science in Computer Science from Superior University of Pakistan in 2017, highlighting his strong technical foundation and passion for innovation.
Paresh Dave
Customer Implementation & Onboarding
Paresh Dave
Customer Implementation & Onboarding
Paresh is an SAP Certified Consultant with over 10 years of experience in SAP FICO, specializing in manufacturing, wholesale, and retail sectors. He has played a critical role in supporting and leading the Professional Services team on numerous high-profile Nakisa projects. Paresh has successfully guided clients such as Walmart, 3M, Pfizer, JBS, and Nielsen in implementing Nakisa Lease Accounting solutions, driving operational efficiency and transformation. He holds an MBA from Oklahoma City University.
Rafi Azad
Customer Implementation & Onboarding
Rafi Azad
Customer Implementation & Onboarding
Rafi is a Senior Solution Consultant at Nakisa, bringing over 8 years of expertise in IT project management and implementation across diverse technology sectors. Over the past 5 years at Nakisa, he has successfully led key implementation projects for renowned clients, including ExxonMobil, Stryker, Airbus, Pfizer, and Walmart, delivering impactful results. Rafi holds a Master of Engineering from Concordia University, Canada, and a Bachelor of Science in Electrical Engineering from American International University-Bangladesh, reflecting his strong technical foundation and commitment to excellence.
Maryam Bagheri
Customer Implementation & Onboarding
Maryam Bagheri
Maryam is a Solution Consultant at Nakisa with over 5 years of experience in software engineering projects and technology implementations across diverse domains. She holds a Master of Software Engineering from Concordia University, Canada. Since joining Nakisa, Maryam has played a pivotal role in guiding clients such as Stryker, Marathon Oil, Winland, Bunge, and TE Connectivity through their switch to Nakisa solutions. Her expertise ensures seamless, efficient, and impactful implementations tailored to each client’s unique needs.
JJ Yang
Customer Implementation & Onboarding
JJ Yang
With over 5 years at Nakisa, JJ has taken on diverse roles, including positions in sales and cloud operations. Currently serving as a Delivery Lead in the Professional Services department, he leverages his extensive product knowledge to excel in his role. JJ is responsible for managing multiple project deliveries, collaborating with cross-functional teams to support clients, and identifying solutions to ensure a seamless onboarding experience. Whether working with new clients, facilitating cloud upgrades, or overseeing migrations, JJ consistently drives successful outcomes. JJ holds an MBA from McGill University, further enhancing his strategic and leadership capabilities.
Usman Safdar
Customer Implementation & Onboarding
Usman Safdar
Usman is a Senior Solution Consultant with over 6 years of expertise in ERP systems and enterprise software. Specializing in ERP integration, in-depth analysis of financial workflows, and optimizing SAP-based processes, he is renowned for his proficiency in finance and real estate solutions. Usman is the go-to expert for addressing complex challenges and delivering tailored solutions that drive business value. Passionate about innovation, he ensures seamless implementations, enabling digital transformation and operational excellence. Usman holds a degree in Computer Science, which provides a strong foundation for his technical expertise and problem-solving capabilities.
Talar Manoukian
Customer Success Office
Talar Manoukian
With over 6 years of project management experience, Talar has played a key role in helping Nakisa’s on-premises clients transition to the Nakisa Lease Accounting (NLA) SaaS solution while managing numerous onboarding projects across diverse business lines. For the past year, she has excelled as a Customer Success Manager, building strong relationships with clients and driving their success with Nakisa’s solutions. In her role, Talar collaborates closely with clients, serving as their advocate and ensuring their satisfaction remains her primary objective.
Adam Greenwald
Customer Success Office
Adam Greenwald
Liudmila Mkhitarova
Customer Success Office
Liudmila Mkhitarova
Liudmila is an accomplished Customer Success professional with over 5 years of experience in the SaaS technology industry. Currently serving as a Customer Success Manager at Nakisa, she is dedicated to becoming a trusted advisor to her clients and fostering strong, collaborative relationships both within her organization and with external stakeholders. Liudmila holds a Bachelor of Commerce in Information Systems from McGill University and is CAPM-certified by the Project Management Institute, reflecting her commitment to delivering excellence in project management and customer success.
Mohamed Serageldin
Customer Success Office
Mohamed Serageldin
Mohamed is a seasoned professional with extensive experience delivering financial solutions to Fortune 1000 companies across various industries. As a Customer Success Manager at Nakisa, he is passionate about driving client success and ensuring seamless product adoption. His expertise lies in understanding clients’ unique needs and providing impactful solutions that enhance their business outcomes. Mohamed is committed to ensuring every client experience is exceptional and holds a degree in Economics from Concordia University.
Luis Ruivo
Customer Success Office
Luis Ruivo
Customer Success Office
Luis brings over 15 years of experience in the technology sector, with a master’s degree in electronics and computers. He has spent a decade implementing SAP solutions and six years contributing to Nakisa’s success. Proficient in five programming languages, Luis has led teams and overseen complex SAP implementations. At Nakisa, he initially was responsible for the Nakisa Lease Accounting (NLA) solution implementation before transitioning to the Client Success Office, where he now focuses on optimizing clients’ lease management processes. As a dedicated client advocate, Luis leverages Nakisa solutions and best practices to enhance business process models, improving day-to-day operational efficiency and aligning with long-term strategic goals.
Luis Rodriguez
Customer Success Office
Luis Rodriguez
Customer Success Office
Luis is a seasoned professional with over 35 years of experience in sales, business development, project management, and information and communications technology strategy. He has held key roles in prestigious global organizations including IBM, SAP, Business Objects, PeopleSoft, and JD Edwards, where he gained in-depth expertise in technology solutions and enterprise software. Throughout his career, Luis has developed a keen understanding of client industry trends and market dynamics, allowing him to propose innovative technology solutions that address both current and emerging challenges.
Cyntia Olortegui
Customer Success Office
Cyntia Olortegui
Customer Success Office
Cyntia is a seasoned professional with deep expertise across the oil and gas, energy, and SaaS industries, bringing a comprehensive background in finance, strategic planning, sales operations, and customer success. At Nakisa, she plays a key role in driving client success, working closely with Canadian governmental organizations and overseeing a diverse portfolio of Latin American clients. Her focus is on ensuring clients achieve optimal value from Nakisa’s solutions by developing tailored strategies that address their unique business needs. With a strong ability to align business objectives with technology solutions, Cyntia is dedicated to fostering long-term relationships and delivering impactful results. She holds a Postgraduate Diploma in Applied Finance from McGill University and a degree in Industrial Engineering.
Andrew Bazil
Customer Success Office
Andrew Bazil
Customer Success Office
Andrew is an experienced Customer Success Manager at Nakisa with over 20 years of expertise in software and lease accounting. He began his career at Thomson Reuters Tax and Accounting as a Solution Consultant and later contributed to the success of leading lease accounting companies. Now at Nakisa, Andrew plays a crucial role in helping clients successfully implement Nakisa’s solutions. He works closely with them to identify opportunities for improvement, ensure seamless adoption, and foster long-lasting relationships that drive business value. Andrew holds a Bachelor of Science in Engineering Management from Stevens Institute of Technology and an MBA from Temple University.
Andres Rodriguez
Customer Success Office
Andres Rodriguez
Customer Success Office
Andres has over 10 years of experience in customer success, sales, and support management. At Nakisa, he collaborates closely with clients to address challenges, align solutions with business objectives, and ensure sustained satisfaction. With a strong focus on driving results, Andres applies strategic insights to deliver value and foster long-term partnerships. He holds a Bachelor of Commerce specializing in International Business from Concordia University and a certification in Entrepreneurship from McGill University.
Alexandra Charleston
Customer Success Office
Alexandra Charleston
Customer Success Office
With extensive experience in B2B SaaS and customer success, Alexandra brings a wealth of expertise to her role at Nakisa. Her career has taken her through key roles at Case IQ, Cognibox, and Capital One, where she developed a strong foundation in complaints management, health and safety systems, and compliance. This diverse background has shaped her into a leader in customer success, focused on building lasting relationships, driving results, and enhancing customer satisfaction. At Nakisa, Alexandra leverages her deep understanding of customer needs to provide tailored solutions and impactful outcomes for our clients.
Johnny Legakis
Customer Success Office
Johnny Legakis
Customer Success Office
Johnny brings over 19 years of experience in the Retail IT space, where he has honed his skills by working with leading companies and taking on a wide range of roles, from Business Analyst to Product Manager. Throughout his career, he has consistently focused on driving impactful business outcomes by utilizing his expertise in technology and customer needs. For the past eight years, Johnny has specialized in product management, optimizing customer satisfaction through the implementation of best practices and the delivery of innovative SaaS solutions. As a Customer Success Manager at Nakisa, he leverages his extensive experience to ensure clients achieve their goals and maximize the value of Nakisa’s solutions. Johnny holds a Bachelor of Engineering and an MBA from Concordia University.
Yasmine Boukhelif
Business Development & Strategy
Yasmine Boukhelif
Yasmine has over 5 years of experience in regional client relationship management, having previously worked at Canon Emirates, where she honed her skills in understanding client needs and creating tailored solutions. As a Proposal Lead at Nakisa, she is the driving force behind crafting impactful proposals and transforming business opportunities into successful ventures. Yasmine excels at building strong client relationships, driving business growth, and ensuring the delivery of high-value solutions that align with client objectives. She holds a Master of Science in Branding and Communications.
Èhsan Sharif
Product Management – Finance
Èhsan Sharif
Product Management – Finance
Èhsan is an information systems engineer with over 5 years of experience in the technology advisory space. At Nakisa, he drives product management initiatives, using his expertise to deliver impactful solutions aligned with client needs and the company’s product-led strategy. He ensures seamless collaboration across teams to enhance client outcomes and business growth. Prior to joining Nakisa, Èhsan earned his master’s degree from Concordia University, where he conducted research on information systems management and technology advisory for small to medium-sized organizations.
Hailey Wilson
Product Management – Finance
Hailey Wilson
Hailey is a Chartered Professional Accountant (CPA) with over 7 years of experience specializing in finance transformation and advisory. Before joining Nakisa, she built a strong foundation in technology and financial advisory, as well as public company audits during her tenure at Deloitte. Hailey began her journey at Nakisa as a solution consultant, playing a pivotal role in the implementation and optimization of finance solutions for clients. Now, as a product manager, she leads the development of Nakisa’s financial solutions, utilizing her in-depth knowledge of lease accounting and compliance with global standards. Hailey collaborates with cross-functional teams to deliver innovative, customer-centric solutions and serves as a trusted advisor to clients.
Bhavin Topiwala
Product Management – Finance
Bhavin Topiwala
Bhavin is an SAP Certified Integration Consultant with over 16 years of experience delivering comprehensive SAP solutions. He has expertly managed numerous end-to-end implementation and support projects, showcasing his deep technical expertise and hands-on approach. Over the past 7 years, Bhavin has focused on the Nakisa Finance Suite, spearheading product design, development, and SAP integration initiatives. Known for his innovative problem-solving, Bhavin ensures seamless SAP configuration and integration, optimizing connectivity between Nakisa and SAP systems to help clients achieve their business objectives.
Arun Taneja
Product Management – Finance
Arun Taneja
Product Management – Finance
Arun has over 10 years of experience at Nakisa, specializing in Nakisa Financial Suite solutions. He has successfully delivered numerous projects on Nakisa Lease Accounting (NLA) and brings extensive expertise in developing Banking, CRM, and Wealth Management solutions for some of the world’s largest companies. At Nakisa, Arun is responsible for delivering innovative NLA solutions that address clients’ business needs while driving progress within the Nakisa Finance Suite. He holds an MBA in Finance from McGill University.
Ali Rafique
Support Services
Ali Rafique
Support Services
Ali is a seasoned team player with over 10 years of experience providing outstanding support to Fortune 500 clients at Nakisa. Renowned for his leadership and problem-solving skills, he consistently delivers exceptional service that earns him top-tier customer feedback and reinforces his reputation for excellence.
Manoj Shivapurkar
Support Services
Manoj Shivapurkar
Support Services
With over 5 years of experience in the finance product line, Manoj specializes in providing customer support that fosters optimal solution utilization. He is skilled at maintaining proactive communication and delivering personalized, high-quality service to ensure client success. Manoj holds both a bachelor’s and a master’s degree in computer applications from Bharati Vidyapeeth University, Pune.
Lionel Malonga
Support Services
Lionel Malonga
Support Services
Lionel has spent the past 5 years at Nakisa honing his expertise in both functional and technical support. He thrives on tackling complex application issues and is passionate about delivering exceptional service to his finance solutions clients, ensuring their needs are met with precision and excellence. Lionel holds a Bachelor of Science in Business Administration, specializing in finance and accounting.
Umer Shafqat
Support Services
Umer Shafqat
Support Services
Umer is a software engineering graduate with over 10 years of experience in quality assurance and technical support. He has supported leading companies with their finance and SAP-related queries. With over 5 years of experience at Nakisa, Umer successfully led numerous custom solution projects for high-profile clients such as Exxon Mobil, Millicom, and 3M. As a Senior Support Consultant for over 2 years, he has been a pivotal member of the Key Accounts Support team, consistently delivering lease accounting and real estate solutions.
Robert Jicsinszky
Cloud Services
Robert Jicsinszky
Support Services
Robert is an accomplished professional with extensive experience in managing key accounts and leading high-performing cloud services teams. He has delivered numerous projects in onboarding, implementation, and SaaS upgrades across finance and HR product lines, playing a key role in enhancing and operationalizing client release and upgrade activities at Nakisa to ensure seamless integration and client satisfaction. His strategic approach and leadership have consistently driven innovation and efficiency within the organization. Robert holds an MBA from McGill University, specializing in strategy and analytics.
Jalil Elkarfi
Cloud Services
Jalil Elkarfi
Cloud Services
Jalil is responsible for maintaining the cloud inventory at Nakisa, ensuring high solution availability and customer satisfaction. He plays an active role throughout the client’s journey, providing consistent support and ensuring clients’ needs are met with excellence. Jalil holds a Bachelor of Science in Computer Science and a Master of Science in Information Technology from Cardiff Metropolitan University.
Abdul Ghani
Cloud Services
Abdul Ghani
Cloud Services
With over 5 years of experience in customer service and cloud upgrade projects, Abdul has honed his skills in managing complex processes and delivering outstanding technical support. At Nakisa, he is responsible for overseeing all post-upgrade activities, including conducting health checks and providing tailored technical assistance to ensure optimal system performance. Abdul holds a degree in Computer Science from Virtual University of Pakistan, where he gained a strong foundation in programming, systems analysis, and technical problem-solving.
Haseeb Ashfaq
Cloud Services
Haseeb Ashfaq
Support Services
